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Preppinbee Privacy Policy
Last Updated: July 21, 2025
This Privacy Policy explains how Preppinbee ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you interact with our website, applications, and services (collectively, the "Services"). We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner.
Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at info@preppinbee.com.
We collect various types of personal information, which may include:
a. Personal Information You Provide: This is information you voluntarily give us when you interact with our Services. * Account Information: Your name, email address, postal address, phone number, and payment details (e.g., credit card information) when you register for an account or make a purchase. * User Content: Any information, text, files, images, or other materials you upload, submit, or provide while using our Services, such as practice test inputs, file uploads, or feedback. * Communication Information: Your name, contact details, and the content of your communications when you contact us directly (e.g., customer support inquiries, emails). * Social Media Information: Details you provide or make accessible when you interact with our pages on social media platforms (e.g., Facebook, Instagram). * Other Information You Provide: Information you submit when participating in surveys, contests, promotions, events, or when verifying your identity.
b. Personal Information We Collect Automatically From Your Use of the Services: We automatically collect certain information about your device and how you interact with our Services. * Technical Information (Log Data): Your IP address, browser type and version, operating system, referrer URLs, pages you visit, time and date of access, and other diagnostic data. * Usage Data: Information about how you use our Services, such as the content you view, features you use, and the time spent on certain pages. * Device Information: Information about the device you use to access our Services, including device name, unique device identifiers, and operating system version. * Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons) to track activity on our Service and hold certain information. These are used for operating, administering, and improving your experience with our Services (e.g., remembering your preferences, authenticating your session). * Analytics: We use third-party analytics tools (e.g., Google Analytics) to collect information about user engagement and website performance. This helps us understand how users interact with our Services and allows us to improve them.
c. Sensitive Personal Information: We do not knowingly collect sensitive personal information (such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning a person's sex life or sexual orientation) unless it is voluntarily provided by you and is necessary for the explicit purpose for which it was submitted (e.g., specific accessibility requirements if you choose to disclose them for accommodation).
We use the personal information we collect for various purposes, based on legal grounds where applicable:
To Provide and Maintain Our Services: To operate, deliver, support, and enhance the functionality of our Services, including processing your transactions, managing your account, and providing customer support. (Legal Basis: Contractual Necessity)
To Improve and Develop Our Services: To understand how our Services are used, conduct research and analysis, develop new features, and create educational tools and content. (Legal Basis: Legitimate Interests, Consent)
To Communicate with You: To send you service-related notifications, updates, marketing communications (where you have opted in or as permitted by law), and respond to your inquiries. (Legal Basis: Contractual Necessity, Legitimate Interests, Consent)
For Security and Fraud Prevention: To detect, prevent, and address technical issues, misuse of Services, fraudulent activities, security threats, or other illegal activities. (Legal Basis: Legal Obligation, Legitimate Interests)
For Business Transitions: In connection with a merger, acquisition, or sale of all or a portion of our assets. (Legal Basis: Legitimate Interests)
To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests, and to protect the rights, safety, and property of Preppinbee, our users, and others. (Legal Basis: Legal Obligation)
We may also compile or de-identify personal information for analytical purposes, research, and to understand user behavior. When information is de-identified, individual identities are not revealed.
We may disclose your personal information to third parties in the following situations:
Vendors and Service Providers: We share information with third-party vendors and service providers who perform services on our behalf to support our day-to-day operations (e.g., hosting, payment processing, analytics, customer support, email delivery). These parties are obligated to protect your information and use it only for the purposes for which it was provided.
Business Transfers: In the event of a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your personal information may be transferred to a successor or affiliate.
Legal Obligations and Rights Enforcement: We may disclose your information when required by law, subpoena, or other legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. This includes exchanging information with other companies and organizations for fraud protection.
Affiliated Companies: We may share personal information with companies under common ownership or control with Preppinbee.
With Your Consent: We may disclose your personal information to other third parties with your explicit consent.
Preppinbee provides a platform that enables Students and Tutors to connect, communicate, and, where applicable, engage in tutoring or related educational services. Tutors are independent third-party providers and are not employees, agents, joint venturers, or representatives of Preppinbee. We do not supervise, manage, or control Tutors, the services they offer, or the interactions between Students and Tutors.
Accordingly, you acknowledge and agree to the following:
Preppinbee is not responsible or liable for any disputes, interactions, agreements, conduct, or outcomes arising between Tutors and Students, including but not limited to:
All disputes between Tutors and Students must be resolved directly between those parties, and Preppinbee has no obligation to mediate or intervene.
Tutors and Students may choose to share personal information, uploaded materials, educational records, assignments, files, or other data with one another. Preppinbee does not monitor, verify, or control information exchanged directly between users.
Preppinbee is not responsible for:
Tutors and Students are responsible for evaluating each other’s privacy and security practices before sharing personal information.
For purposes of the General Data Protection Regulation (GDPR):
You have specific legal rights regarding your personal data, particularly if you are in the European Economic Area (EEA), the United Kingdom (UK), Switzerland, or certain U.S. states. We respect your ability to exercise these rights:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to Data Portability: You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format, and to transmit it to another data controller, where technically feasible.
Right to Object to Processing: You have the right to object to the processing of your personal information based on our legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority regarding our collection and use of your personal information.
Many of these rights can be managed directly through your Preppinbee account settings. For assistance with exercising any of these rights, or if you have questions not covered by your account settings, please contact us at info@preppinbee.com. We may need to verify your identity before fulfilling your request.
Non-Discrimination for Exercising Rights: Preppinbee will not discriminate against you for exercising any of your privacy rights. This means we will not:
For residents of U.S. states with comprehensive privacy laws, we provide the following additional information:
Categories of Personal Information Collected: In the past 12 months, we have collected the following categories of personal information: Identifiers (e.g., name, email, IP address), Commercial Information (e.g., purchase history, payment information), Internet or Other Similar Network Activity (e.g., Browse history, interaction with our website), and Geolocation Data (derived from IP address). We do not collect categories of sensitive personal information unless voluntarily provided and necessary for service provision as described above.
Purposes for Collection and Use: See Section 2 ("How We Use Your Personal Information") for details on the business and commercial purposes for which we collect and use your personal information.
No Sale of Personal Information: Preppinbee does not sell personal information.
No Sharing for Cross-Context Behavioral Advertising: Preppinbee does not share personal information for cross-context behavioral advertising.
No Processing of Sensitive Personal Data for Inference: We do not process sensitive personal data for the purpose of inferring characteristics about you.
Exercising Your Rights: You can exercise your rights by contacting us at info@preppinbee.com. We may require you to provide information to verify your identity before processing your request.
Authorized Agents: If you use an authorized agent to submit a request on your behalf, we may require proof of the agent's authorization and verification of your identity.
Appeals: If we deny your privacy request, you may have the right to appeal our decision. Please send appeal requests to info@preppinbee.com.
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at info@preppinbee.com. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.
For children between 13 and 17 years of age, parental or guardian permission may be required to use certain aspects of our Services or provide personal information.
Our Services may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or the content of these third-party sites. This Privacy Policy applies only to our Services. We encourage you to review the privacy policies of any third-party websites you visit.
We implement reasonable administrative, technical, and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Preppinbee operates globally. Your personal information may be stored and processed in the United States or any other country where Preppinbee or its service providers maintain facilities. By using our Services, you understand that your information may be transferred to countries outside of your country of residence, which may have data protection laws different from those in your country.
For users in the EEA, UK, or Switzerland, we ensure that any transfer of personal data outside of these regions is done with appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure a similar level of protection to that afforded in the EEA/UK/Switzerland.
We do not use automated decision-making processes (i.e., decisions made solely by automated means without human involvement) that produce legal effects concerning you or similarly significantly affect you. While we may use aggregated or de-identified data for analytics and to understand user behavior (as mentioned in Section 2), this is not used for automated individual decision-making that would have a significant impact on your rights or access to services.
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised. We encourage you to review this Privacy Policy periodically for any changes. Any changes will become effective when we post the revised Privacy Policy on this page.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: info@preppinbee.com
Students and Tutors may choose to share personal information, educational content, messages, files, assignments, schedules, or other data with one another within or outside of the platform. You understand and agree to the following:
Any information you choose to share directly with another user is provided voluntarily and at your own discretion. Preppinbee does not require users to exchange personal or sensitive information outside what is needed for platform functionality.
Tutors and Students who collect, receive, or store personal information from one another act as independent data controllers for that information. Each party is solely responsible for:
Preppinbee is not responsible for compliance failures of Tutors or Students.
Preppinbee does not monitor, inspect, filter, or verify communications, files, or personal data exchanged directly between Tutors and Students. We are also not responsible for:
Preppinbee is not liable for any harm, loss, or breach resulting from information users share with one another, including:
Users should exercise caution and good judgment when deciding what to share.
Nothing in these Services creates any partnership, joint venture, employment, or agency relationship between Preppinbee and Tutors. Tutors are not authorized to make commitments or representations on behalf of Preppinbee.