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Last Updated: March 28th, 2024
Welcome to Preppinbee Inc. (Preppinbee.ai). These Terms and Conditions govern your use of our website and your purchase and use of our digital offerings. By using our website or purchasing from us, you agree to these terms. If you don’t agree with any part of them, please do not use our site or services.
Preppinbee websites (“Websites”), mobile apps (“Apps”), and related offerings (together, the “Service”) are operated by Preppinbee, Inc. (“Preppinbee,” “we,” or “us”). By accessing or using any part of the Service, you confirm that you’ve read, understood, and agreed to these Terms and Conditions.
We may update or change these Terms at any time. If we do, we’ll post a notice on our Websites for at least 7 days, and we’ll note the most recent revision date at the bottom of this document. The updated terms will take effect either after 7 days or the next time you use our Service—whichever comes first. If you don’t agree to the updated terms, you are not authorized to use the Service.
NOTE: THESE TERMS INCLUDE A BINDING ARBITRATION CLAUSE. DISPUTES MUST BE HANDLED INDIVIDUALLY THROUGH ARBITRATION RATHER THAN IN COURT OR AS PART OF A CLASS ACTION.
The Service provides users with access to a variety of AI-powered educational tools, including test prep services (like SAT practice). Preppinbee may update, pause, or stop parts of the Service at any time, temporarily or permanently.
Preppinbee operates as a platform that allows different types of users to interact, including:
“Students” (or parents/guardians on their behalf) who use the Service for learning and exam preparation, and
“Tutors” who may offer, sell, or provide tutoring and related educational services to Students.
Preppinbee is not a tutoring company and does not provide tutoring services itself. Tutors are independent third-party providers who use the Service to connect with Students. Preppinbee does not employ Tutors, does not control or supervise their work, and does not guarantee any particular outcome, grade, score, admission, or result.
Any engagement, agreement, or transaction between a Tutor and a Student (including the scope of services, scheduling, pricing, refunds, and communications) is solely between those parties. Preppinbee is not a party to those arrangements and is not responsible for:
Preppinbee may provide tools to facilitate discovery, messaging, and payments, but those tools do not create any employment, partnership, agency, or joint venture relationship between Preppinbee and any Tutor.
THE SERVICE IS NOT AVAILABLE TO:
(A) ANY USERS WHO HAVE BEEN REMOVED OR SUSPENDED FROM THE PLATFORM, OR
(B) ANYONE UNDER THE AGE OF 13.
You are fully responsible for your activity on the platform, including any activity done through your account. We aim to keep the Preppinbee community safe and constructive, so we prohibit behavior that may harm other users or our systems.
You agree that you will not:
We reserve the right (but do not have the obligation) to monitor and review user activity and content for compliance with these Terms and to suspend or terminate accounts that violate them.
Some of our features or services come with their own set of terms (“Additional Terms”). If you use those services, those terms apply in addition to what’s written here.
When signing up for Preppinbee, you agree to:
(i) provide accurate, up-to-date information about yourself or your organization,
(ii) keep your password and account details secure,
(iii) update your info as needed to keep it accurate, and
(iv) accept full responsibility for anything that happens under your account.
By using Preppinbee, you confirm that your access and use of the Services complies with these Terms and with all relevant laws and regulations, including U.S. export laws and any applicable local laws. You also confirm that any materials or content you upload (such as submissions, uploads, or responses) are either your own or you have the proper rights to use them.
You further represent that you are not:
Additional Representations if You Are a Tutor
If you register or act as a Tutor on the Service, you additionally represent and warrant that:
By submitting any content—such as reviews, data, messages, test results, images, videos, or flashcards (“Customer Content”)—you give Preppinbee a permanent, royalty-free, global license to use it. This includes the right to copy, edit, distribute, publish, remix, or create derivative works, and to allow others to do the same under sublicensing. This license cannot be revoked after submission.
You confirm that you either own or have all the legal rights to the content you submit, and that it doesn’t violate any laws or third-party rights. You may not upload anything that:
We also collect usage data like clicks, response times, diagnostics, and other service-related metrics (“Service Generated Data”). Preppinbee owns all rights to this data.
You agree to defend, indemnify, and hold harmless Preppinbee and its team (including directors, employees, agents, contractors, and partners) against any claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) that arise from or relate to:
This obligation applies even if the claim arises from information or materials exchanged between users through the platform. Preppinbee reserves the right to assume exclusive defense and control of any matter otherwise subject to indemnification, in which case you agree to cooperate with us.
As long as you follow these Terms, Preppinbee gives you a limited, non-transferable, non-exclusive license to download, install, and use one copy of our mobile app (in object code format only) on a personal device that you own or control. You’re not allowed to reverse engineer, decompile, disassemble, or otherwise try to access or modify the app’s source code.
All intellectual property rights in the app (and any updates or changes to it) belong to Preppinbee and its licensors. If you're using the app from the Apple App Store, you also agree to the Apple Terms of Service. Apple isn't responsible for support or content, and any issues related to the app should be handled between you and Preppinbee.
In case of a defective app, Apple may offer a refund of the purchase price (if applicable), but they aren’t responsible for any warranties, legal claims, or content issues. You agree that Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them if needed.
If you subscribe to a paid feature through Preppinbee, your account will be billed automatically at the start of each subscription period unless you cancel beforehand. Your subscription will keep renewing unless you opt out by logging into your account and adjusting your subscription settings.
You agree to pay all applicable fees and taxes related to your purchases or those made by anyone using your account. Preppinbee may change pricing at any time. All payment info you provide must be accurate and current, and you’re responsible for all charges made using your credit card, debit card, or other payment method.
All payments made through Preppinbee are handled by third-party processors. These processors have their own terms of use and privacy policies. We recommend reviewing their practices, as Preppinbee is not responsible for issues caused by these third parties, including downtime or payment errors.
If the Service enables payments between Students (or parents/guardians) and Tutors, those payments may also be processed by third-party payment providers. These providers act as independent contractors, not as agents of Preppinbee. Preppinbee does not control and is not responsible for:
Your use of third-party payment processors is at your own risk and is subject to the terms and policies of those providers.
All payments are nonrefundable. However, Preppinbee may issue a refund or credit at our sole discretion, on a case-by-case basis. A one-time refund or credit does not mean we’ll do it again in the future.
If you cancel a recurring subscription to a paid Preppinbee service, you will still have access to the Service for the remainder of your current billing period.
You might find links to other websites, services, offers, or events that are not operated by Preppinbee. We don’t control or endorse those third-party sites, and we are not responsible for their content, terms, or practices.
Once you leave the Preppinbee environment, these Terms and our Privacy Policy no longer apply. You use those third-party sites at your own risk.
Our platform may display advertisements or integrate third-party tools (for example, video conferencing tools that Tutors and Students may use for sessions). These tools and services are provided by third parties, and your use of them may be subject to additional terms and privacy policies. Preppinbee is not responsible for any issues, losses, or disputes that arise from your use of third-party tools, even if accessed through the Service.
By using Preppinbee, you agree that we and our partners can show ads as part of your experience.
The Service (including content like images, videos, audio, and any tools that connect Tutors and Students) is provided “as is.” Preppinbee and our partners do not guarantee any specific results or offer any warranties, implied or explicit, including:
Preppinbee does not warrant or endorse any Tutor, Student, or other user. We do not guarantee that any user is who they claim to be, that they will act safely or lawfully, or that their offerings will meet your expectations.
At times, the Service may be unavailable due to updates, technical issues, or peak usage. Some regions may not allow exclusions of implied warranties, so parts of this section may not apply to you.
To the fullest extent allowed by law, Preppinbee will not be liable to you or anyone acting through you for any indirect, incidental, special, or consequential damages. This includes things like:
Even if we have been warned about possible issues, we are not responsible beyond what the law requires.
Preppinbee is not responsible for any acts or omissions of Tutors or Students. Tutors are independent providers and are not employees, agents, or representatives of Preppinbee.
If we are found liable for any reason, our total liability is limited to the amount you paid to Preppinbee in the 12 months before the issue arose. This cap applies even if there are multiple claims and regardless of the legal theory asserted.
Preppinbee may suspend or end your access to the Service at any time and for any reason. Once terminated, you no longer have any rights to use the Service. You can also close your account at any time by following the steps provided within the Service.
Sections 1, 6, 8, and 10 through 28 of these Terms will continue to apply even after termination.
All materials made available through the Service—including designs, visuals, content, code, audio, graphics, and layouts (“Service Content”)—are owned by Preppinbee or our licensors. You may not copy, alter, republish, download, or distribute any of it unless we explicitly allow it.
This also applies to content or materials you generate by using our tools, including translated responses or outputs from AI (“Activity Materials”). All such Activity Materials are the sole property of Preppinbee. You may only use them as permitted under these Terms. By using the Service, you assign all rights, including intellectual property rights, in such content to Preppinbee.
Any rights not explicitly granted here are reserved by Preppinbee and its licensors.
“Preppinbee” and any associated logos, graphics, or marks used in connection with the Service are trademarks or service marks of Preppinbee or third-party owners. Some may be registered with official trademark agencies.
Using the Service does not give you the right to use Preppinbee’s name or any other logos, marks, or branding, unless we’ve given you written permission.
Your use of Preppinbee is also governed by our Privacy Policy. By using the Service, you agree to everything outlined in that policy.
Preppinbee may offer promo codes that can be applied to select services (“Promotion Codes”). Unless stated otherwise, Promotion Codes follow the terms below in addition to everything in this document. By using a code, you’re agreeing to all related terms.
You might receive a Promotion Code through a third party (like your employer or another organization—your “Code Provider”). These Code Providers may set extra restrictions and can revoke your code access. If that happens, you still keep control of your Preppinbee account and can subscribe directly.
By redeeming a code from a third party, you agree that we may share information about your usage of that code with the Code Provider. This may include both anonymized stats and individual usage data.
Promo Codes can’t be exchanged for cash or applied to past purchases. Each code can only be used once and may come with an expiration date or redemption limit.
You may not sell or transfer your code—doing so will void it. Preppinbee may change or cancel any code at any time. If a code is misused or violates any rules, we can deactivate it and cancel any services obtained through it. In serious cases, we may prohibit further use of codes by the user.
Once your free trial ends or reaches its usage limits, you’ll be asked to select a subscription plan and provide valid payment details. If you don’t cancel before the trial ends, we’ll automatically charge the payment method you provided for the subscription plan you chose.
Cancel before the end of the trial to avoid charges. If you cancel after the trial ends, you won’t receive a refund for the trial period.
A. If you own copyrighted content and believe something on our platform violates your rights, you may send a Digital Millennium Copyright Act (DMCA) takedown notice to Preppinbee. Please provide the required details as outlined in [17 U.S.C. §512(c)(3)].
B. Contact Information for Copyright Claims:
Email: contact@preppinbee.com
Notices must follow the required format. If you don’t include all necessary info, your request may not be valid.
If your content was removed in error, or if you have proper rights or permissions to use it, you can send a counter-notice to the same email address.
We’ll forward your counter-notice to the original complainant. This includes your personal details. By submitting, you consent to that disclosure.
The original party then has 10 days to take legal action. If they don’t, we may restore your content. If they do, we’ll comply with the court process and won’t reinstate the material unless legally allowed.
These Terms are governed by the laws of the State of California, USA, without regard to conflict of law rules, no matter where you’re located or accessing the Service from.
If a legal dispute does arise and it needs to be resolved in court (outside of arbitration), both you and Preppinbee agree to bring the case in the state or federal courts located in San Francisco, California. You also agree not to challenge the location or jurisdiction of these courts.
IMPORTANT: Any claim or dispute involving these Terms or the Service that seeks monetary relief must be resolved through individual binding arbitration.
Before starting arbitration, the person bringing the claim (“Claimant”) must send a written Notice of Claim to the other party (“Respondent”) by email or certified mail. This notice must include the Claimant’s name and contact info, the nature of the claim, and what relief is being requested.
Within 30 days of receiving the notice, both parties must attend a settlement conference (via phone or video) to try and resolve the matter. If no agreement is reached, arbitration may proceed.
Arbitration will be handled by a single arbitrator through the American Arbitration Association (“AAA”) and will follow the AAA’s Consumer Arbitration Rules and the rules in this section. If AAA is unavailable, both parties will agree on another method or organization. Arbitration will be in English.
If a claim qualifies for small claims court, either party may choose to go that route instead of arbitration.
If 25 or more similar claims are filed involving the same party, the AAA’s rules for multiple filings will apply. There is no class or collective arbitration allowed.
You may opt out of arbitration if you’re an individual by sending an email to legal@preppinbee.com within 30 days of first using the Service.
Regardless of the above, either party can still go to court to seek emergency relief or an injunction.
These Terms were originally written in English (U.S.). If a translated version conflicts with the English one, the English version takes priority.
If you live in California, you may direct concerns or complaints to:
Complaint Assistance Unit
Division of Consumer Services
California Department of Consumer Affairs
1625 North Market Blvd., Suite N112
Sacramento, CA 95834
Phone: (800) 952-5210
These Terms and Conditions form a contract between you and Preppinbee, Inc., a Delaware-based company in the United States. All paid services from Preppinbee are developed and managed from within the U.S. When you pay for a Preppinbee service, your payment is processed by Preppinbee, Inc. in the United States. By subscribing or purchasing, you acknowledge that you are accessing an offshore service operated from the U.S.
These Terms represent the entire agreement between you and Preppinbee regarding use of the Services. If any part of these Terms is found to be invalid or unenforceable by a court, the rest will still apply.
Waiving any part of these Terms once does not mean future waivers apply. Preppinbee may transfer or assign its rights under these Terms without restriction. These Terms are binding for both you and us, and also apply to any permitted successors or assignees.
You understand and agree that: